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Services we offer: Lakes Computer Consultants offer many service, catering for all your IT needs. Please click the sections below to find out exactly what we can offer your business:

  • Support and Maintenance Options
  • Basic Support:

    • Unlimited telephone support
    • Remote access support
    • Advice on software, hardware, communication and any computer related problems.

    Standard On-site Support:

    (Basic Support plus on-site support of the following)

    • Operating systems of all workstations
    • Operating systems of the network server/s
    • Software rebuilds in case of failure
    • Fault finding of any topology problems (i.e. cabling, hubs, routers, switches, printer servers, access points etc)
    • Fault finding and advice on hardware issues
    • Backup and recovery software used on the system
    • Ghosting of the system( Copy of Ghost required) and secure off site storage of these system images.
    • Scheduled Service Pack Updates as appropriate
    • Biannual on-site checks of security and backup systems.

    Premium On-site Support: (for sites with server/s and over 10 workstations)

    (Standard On-site Support plus)

    • Support of Microsoft Server software e.g. SQL, Exchange, ISA Server etc
    • Support on all workstations of Microsoft Office Products
    • Support of alternative software that we have installed e.g. Officetalk
  • Server/Workstation Installations
  • More information coming soon..

  • Network Installations
  • In order to find the right networking solution that fits your business needs, we have extensive knowledge of networking products from leading manufacturers. This enables allows us to offer the latest in connectivity products, including wireless/cabled services, network security, VPN networks, VOIP, IP cameras, network maintenance/support and training.

    By designing the correct network infrastructure, your business can save money and time in:

    • Remote Connectivity – with the right technology remote users and offices can work seemlessly on a centralized server for security and ease of backup.
    • Network Capabilities – many users are unaware of their networks capabilities and can save money by making the appropriate changes to the current technology instead of buying unnecessary software and hardware.
    • Downtime – a well design and documented infrastructure leads to less computer and network problems.
    • Maintenance – Less time is spent in troubleshooting problems.
  • Consultancy
  • More information coming soon..

  • Sales
  • More information coming soon..

 

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